Carcaran

Improved the Carcaran platform for car buyers and agents by fixing functional issues, enhancing UX, and strengthening performance tracking.
Platform Developed
Android
Web

Overview

The platform faced performance bottlenecks, poor UX, and limited sales visibility, impacting both agents and customers. A React–NodeJS solution with thorough testing, bug fixing, and enhanced tracking was delivered to improve stability and agent accountability. This boosted customer engagement, built trust, and set the foundation for future scalability.
 

Problem

  • The Carcaran platform, initially developed by an external vendor, was intended to streamline interactions between car buyers, agents, and the business.
  • However, it faced critical functional and performance issues, lacked proper visibility into agent activities and sales data, and delivered a poor customer experience.

Solution

  • Comprehensive QA Audit: Conducted a full-cycle QA process to identify bugs, functional gaps, and performance bottlenecks through structured testing and reporting.
  • Platform Enhancement Recommendations: Delivered a prioritized list of improvements across usability, performance, and functionality — driving faster resolution and long-term platform stability.
  • Agent Dashboard Improvements: Implemented clear tracking for agent activities, commissions, and sales performance to support accountability and informed decision-making.
  • Customer Experience Overhaul: Refined the vehicle purchase flow with improved UI/UX, ensuring a smooth, transparent, and engaging customer journey online.

Key Business Outcomes

  • Improved Platform Stability & User Experience: Resolved functional issues and optimized performance, resulting in a smoother experience for both agents and customers.
  • Data-Driven Agent Management: Enabled visibility into agent performance and sales tracking, empowering leadership with actionable insights.
  • Increased Customer Engagement & Trust: Enhanced the digital car-buying journey, leading to higher satisfaction and greater confidence in the platform.

Technology

Want to Know More?

From bold ideas to breakthrough execution — our case studies showcase how we transform business challenges into innovation-led success stories.
Schlafender Hase

Schlafender Hase

Transitioned Schlafender Hase’s desktop text verification tool into a cloud-native SaaS platform on Azure with scalable microservices and secure DevOps practices.

Read More arrow_right_alt
Axis Securities

Axis Securities

Built a secure, scalable CI/CD platform for Axis Securities using Jenkins, GitHub Actions, Terraform, and AWS to accelerate deployments and reduce costs.
 

Read More arrow_right_alt
Amazon

Amazon

Migrated JIRA Cloud to a self-hosted JIRA Data Center on AWS, cutting licensing costs while ensuring scalability, security, and high availability.

Read More arrow_right_alt

Project Fusion

Developed Ranger Fusion and Shengel apps to digitize workforce, HR, and site operations with real-time tracking, multilingual support, and mobile-first usability.

Read More arrow_right_alt

LIMS

Built a scalable LIMS platform to automate sample tracking, analysis, and digital reporting with QR-based verification for a NABL-accredited lab.

Read More arrow_right_alt
Smart Search (Elastic SI)

Smart Search (Elastic SI)

Built a search engine–agnostic platform that abstracts complex query syntax, integrates NLP, and simplifies ML Ops for faster, more accurate search experiences.
 

Read More arrow_right_alt
Q Pay

Q Pay

Developed QPay, an all-in-one mobile wallet for underserved communities, enabling payments, transfers, recharges, and loan repayments with referral-driven growth.
 

Read More arrow_right_alt
JOGO Health

JOGO Health

Built a digitized patient lifecycle platform to manage leads, consultations, therapy sessions, payments, and reporting across multiple centers.

Read More arrow_right_alt
BN Rathi Securities

BN Rathi Securities

Developed a secure financial reporting portal for BN Rathi Securities, enabling real-time client access to ledgers, portfolios, trade reports, and compliance data.
 

Read More arrow_right_alt
Business Application Tech Support

Business Application Tech Support

Developed a self-service portal with SSO integration while modernizing legacy TVT systems and stabilizing production environments.
 

Read More arrow_right_alt
Carcaran

Carcaran

Improved the Carcaran platform for car buyers and agents by fixing functional issues, enhancing UX, and strengthening performance tracking.
 

Read More arrow_right_alt
Jacana Warranty

Jacana Warranty

Integrated AFC warranty services into the Jacana Warranty mobile app, enabling end-to-end claim management, tracking, and support within a single platform.
 

Read More arrow_right_alt
Talentium X

Talentium X

Built an AI-driven recruitment system that automates resume parsing, role matching, and interview scheduling — reducing manual effort, improving accuracy, and accelerating hiring.
 

Read More arrow_right_alt
Text Verification Tool

Text Verification Tool

Re-engineered the desktop-based Text Verification Tool into a SaaS platform with modern UI, role-based access, and enterprise scalability.

Read More arrow_right_alt
PluginLive

PluginLive

Built a centralized campus placement system connecting colleges, corporates, students, and partners to streamline hiring workflows and communication.

Read More arrow_right_alt
Waterfield Advisors

Waterfield Advisors

Developed a workflow management platform to automate investment statement processing, task tracking, and report generation for wealth advisory teams.
 

Read More arrow_right_alt
Blujin

Blujin

Built a mobile-first job search app for U.S. users with personalized recommendations, intuitive navigation, and seamless application workflows.
 

Read More arrow_right_alt

HOA Superkey Insurance

Built a centralized insurance management portal integrated with Veruna to digitize renewals, claims, and documentation for scalable community operations.

Read More arrow_right_alt

DCM Engineering

Migrated the DCM application from JDK 8 to JDK 17, enhancing performance, security, and scalability while eliminating deprecated APIs and reducing technical debt.
 

Read More arrow_right_alt

Contract Management System

Implemented a centralized Contract Management System with automated workflows, digitized documentation, and real-time tracking — streamlining approvals, improving efficiency, and enhancing visibility across the contract lifecycle.
 

Read More arrow_right_alt
Office Locations
Development Centre
Chennai
NO. 07, Kumaran Nagar, 200 Feet Radial Road,
Zamin Pallavaram, Chennai,
Tamil Nadu - 600117
Registered
Address
Nazareth
Registered Address
Nazareth
13, Agapaikulam 8th Street,
Sathankulam Road, Nazareth,Tuticorin,
Tamil Nadu 628617.
US Office
United States
2093 Philadelphia, Pike,
#5056 Claymont,
DE 19703, United States.
Singapore Office
Singapore
101 Cecil Street,
#20-11 Tong Eng Building,
Singapore 069 533.
Development
Centre
Nazareth
Selvan's Complex, 203,
Margoschis Road, Nazareth,
Tamil Nadu 628617.
Development
Centre
Tirunelveli
AP Towers No. A16, NGO 'A' Colony,
North Main Road, Tirunelveli,
Tamil Nadu - 627007
Development
Centre
Chennai
NO. 07, Kumaran Nagar, 200 Feet Radial Road,
Zamin Pallavaram, Chennai,
Tamil Nadu - 600117
Registered Address
Nazareth
13, Agapaikulam 8th Street,
Sathankulam Road, Nazareth,Tuticorin,
Tamil Nadu 628617.
US Office
United States
2093 Philadelphia, Pike,
#5056 Claymont,
DE 19703, United States.
Singapore Office
Singapore
101 Cecil Street,
#20-11 Tong Eng Building,
Singapore 069 533.
Development Centre
Nazareth
Selvan's Complex, 203,
Margoschis Road, Nazareth,
Tamil Nadu 628617.
Development Centre
Tirunelveli
AP Towers No. A16, NGO 'A' Colony,
North Main Road, Tirunelveli,
Tamil Nadu - 627007
Register Address
Nazareth
13, Agapaikulam 8th Street
Sathankulam Road, Nazareth,Tuticorin,
Tamil Nadu 628617
US Office
United States
2093 Philadelphia, Pike,
#5056 Claymont,
DE 19703, United States.
Singapore Office
Singapore
101 Cecil Street,
#20-11 Tong Eng Building,
Singapore 069 533.
Development
Centre
Nazareth
Selvan's Complex, 203,
Margoschis Road, Nazareth,
Tamil Nadu 628617.
Development
Centre
Tirunelveli
AP Towers No. A16, NGO 'A' Colony,
North Main Road, Tirunelveli,
Tamil Nadu - 627007
Development
Centre
Chennai
NO. 07, Kumaran Nagar, 200 Feet Radial Road,
Zamin Pallavaram, Chennai,
Tamil Nadu - 600117
Icanio
Icanio
Icanio Technologies aims to be the solution to any of your tech problems and a stepping stone to your digital transformation. Talk to us to find out how we have helped our clients become successful and we are sure you will also want to work with us.
PhoneIcon
United States : +1 302 4809 804
India : +91 63791 67118

Privacy Policy | © 2025 Icanio - All rights reserved