Duco Insurance - Icanio Technology
To become the most trusted brand for undergrad students to empower them to enter the professional & academic world
Solution
Built their learning management and student workflow Management system to handle about 10000 students in 12 months.
Services
Web based services
Business Type
Enterprise
Location
Bangalore, Karnataka
Insurance Intermediary Operations with Duco Insure’s Mobile Platform
The Challenges of Outdated Insurance Systems
In the fast-paced insurance industry, intermediaries often struggle with outdated, inefficient systems that slow down operations. Traditional motor vehicle insurance premium calculation methods rely on manual processes, error-prone spreadsheets, and cumbersome legacy software, leading to:
- Inaccurate premium calculations that create compliance risks.
- Time-consuming workflows that reduce efficiency and delay customer service.
- Lack of real-time updates on policy rates, GST, and vehicle classifications.
Why Traditional Methods Are No Longer Viable
Insurance intermediaries must adapt to digital transformation to remain competitive. Outdated systems come with significant drawbacks, including:
- High error rates – Manual premium calculations often lead to mispricing and compliance issues.
- Limited scalability – Processing multiple client requests is inefficient without an automated, structured workflow.
- Regulatory complexities – Navigating GST calculations and state-wise premium rates manually increases the risk of miscalculations and non-compliance.
How Duco Insure is Transforming Insurance Intermediary Operations
Duco Insure is a mobile-first platform designed to eliminate inefficiencies in motor vehicle insurance calculations. The application enables intermediaries to process fast, accurate, and compliant insurance premiums with minimal effort.
Key Features of Duco Insure:
- Real-Time Premium Calculations – The app dynamically adjusts calculations based on the latest industry rates, removing the guesswork from premium assessments.
- Seamless Vehicle Classification – Users can classify vehicles instantly, ensuring that each premium is accurately tailored to the vehicle type, whether it’s a Goods Carrying Vehicle (GCV) or a Passenger Vehicle.
- Automated GST Computation – The platform automatically calculates GST based on vehicle type and location, ensuring compliance and eliminating errors.
- Instant PDF Reports – Once calculations are completed, Duco Insure generates exportable PDF reports, providing clear, professional documentation for clients.
- Calculation History Tracking – Intermediaries can store and access past calculations for easy reference, removing the need for manual record-keeping.
The Competitive Edge of Duco Insure’s Smart Features
One of the biggest advantages of Duco Insure is its user-friendly, intuitive design that simplifies complex calculations. Unlike legacy systems that require manual data input and multiple verification steps, Duco Insure:
- Reduces errors by using automated formulas and real-time data updates.
- Enhances efficiency with instant calculations and seamless workflow integration.
- Improves client interactions by providing clear, professional reports with transparent premium breakdowns.
Real-World Impact: Measurable Results from Duco Insure
Since its launch, Duco Insure has demonstrated significant success:
📈 25% increase in daily active users on the Play Store.
💰 15% boost in revenue from in-app purchases, highlighting strong user adoption.
📊 Faster premium calculations, reducing processing time by 40% compared to manual methods.
These figures underscore Duco Insure’s role in enhancing productivity, driving revenue, and improving service quality for insurance intermediaries.
📈 25% increase in daily active users on the Play Store.
💰 15% boost in revenue from in-app purchases, highlighting strong user adoption.
📊 Faster premium calculations, reducing processing time by 40% compared to manual methods.
These figures underscore Duco Insure’s role in enhancing productivity, driving revenue, and improving service quality for insurance intermediaries.
Future-Proofing Insurance Operations with Duco Insure
In a competitive market, intermediaries need more than just a calculation tool—they need a platform that streamlines their workflow, enhances accuracy, and keeps them compliant.
With its smart automation, real-time data processing, and user-centric design, Duco Insure is setting a new benchmark for efficiency in insurance operations.
Project Introduction
It is an EdTech Startup based out of Bangalore. They are primarily in the higher education space and provide students with preparatory courses for competitive exams like GMAT, GRE, IELTS and TOEFL. In addition, they also assist students with profile building and admissions consulting activities that could make their study abroad application stronger. The brand was delivering these courses on an SD Card that would operate in a specific application on a tablet.
- Since that added to their overheads, the organisation wanted to create a custom Learning Management System that would host their course content.
- In addition, they also had a lot of data on their students which they would use to manage the student workflow.
- Hence, they also wanted a platform that could help them simplify their workflow processes.
What we have received from client
- Learning Management System to host video content, quizzes and student journey.
- Data Management Portal to capture student data and manage the various stages of the student journey.
The teams needed were as follows
The various users used this platform
End Users
Students and clients - These would be the people who are consuming the content and attempting the quizzes on the portal and the platform.
Admin Users
Operations Teams, Associates, Mentors and Teachers - These would be the people who are managing the student journey. They are mainly from the Operations and Customer Support Team.
Super admin Users
Operations Teams, Associates, Mentors and Teachers - These would be the people who are managing the student journey. They are mainly from the Operations and Customer Support Team.
Challenges & Solutions
KEY CHALLENGES
SOLUTIONS
The requirements for the Data Management System
kept changing from time to time.
Set up a strict Agile Project Management System and educate all the stakeholders about the same so that the requirements are more streamlined.
Since the content was for test preparation, the
student journey could be perceived as long, boring and uninteresting.
student journey could be perceived as long, boring and uninteresting.
The Learning Management System tried to gamify the experience by providing various levels and by including an interactive UI.
The logic of the GMAT and GRE scoring system was unique and was not readily available to be replicated.
Regular brainstorming sessions were conducted with Academic Experts and Product Managers to break down the logic and a similar logic was built for the tests.
KEY CHALLENGES
The requirements for the Data Management System
kept changing from time to time.
Since the content was for test preparation, the
student journey could be perceived as long, boring and uninteresting.
student journey could be perceived as long, boring and uninteresting.
The logic of the GMAT and GRE scoring system was unique and was not readily available to be replicated.
SOLUTIONS
Set up a strict Agile Project Management System and educate all the stakeholders about the same so that the requirements are more streamlined.
The Learning Management System tried to gamify the experience by providing various levels and by including an interactive UI.
Regular brainstorming sessions were conducted with Academic Experts and Product Managers to break down the logic and a similar logic was built for the tests.
Learning Management System (LMS)
Setting Up
The student first enters personal information and the details regarding the proposed date on which the test will be taken.
Goal Setting
Additional details such as dream score, target college and the timeline are captured.
Personalized Plan
Then the platform customises the study plan based on the inputs given by the student.
Learning Phase
The student watches the concept videos and takes the topic test.
Practice & Reinforcement
The student then practises further using drill and question bank questions.
Performance Tracking
The LMS tracks the performance of the student on each of the sections and gives inputs accordingly.
Reporting & Monitoring
Teachers and mentors will be able to pull out student performance and progress reports at the backend.
Data Management Portal
Profile Setup
The student enters personal information and preferences.
Student Onboarding
The student then attends the onboarding process on the portal.
Schedule a Mentor Call
Once the onboarding is done, the student then schedules a call with the mentor using the calendar option on the portal.
Post - Call Review
Post-call reports and summaries can be seen in the portal.
Back end Reporting
Managers and Operations Associates will be able to pull our stage-wise and student performance reports at the backend.
Managing a large-scale student cohort: The impact of LMS and data management portal
5000
Total Students
92%
Overall CSAT
81%
Overall NPS
Office Locations
Development
Centre
Centre
Nazareth
Selvan's Complex, 203,
Margoschis Road, Nazareth,
Tamil Nadu 628617
Margoschis Road, Nazareth,
Tamil Nadu 628617
Development
Centre
Centre
Tirunelveli
Selvan's Complex, 203,
Margoschis Road, Nazareth,
Tamil Nadu 628617
Margoschis Road, Nazareth,
Tamil Nadu 628617
Development
Centre
Centre
Chennai
NO. 07, Kumaran Nagar, 200 Feet Radial Road,
Zamin Pallavaram, Chennai,
Tamil Nadu - 600117
Zamin Pallavaram, Chennai,
Tamil Nadu - 600117
Office Locations
US Office
United States
2093 Philadelphia, Pike,
#5056 Claymont,
DE 19703, United States
#5056 Claymont,
DE 19703, United States
Singapore Office
Singapore
101 Cecil Street,
#20-11 Tong Eng Building,
Singapore 069 533.
#20-11 Tong Eng Building,
Singapore 069 533.
Development
Centre
Centre
Nazareth
13, Agapaikulam 8th Street
Sathankulam Road, Nazareth,Tuticorin,
Tamil Nadu 628617
Sathankulam Road, Nazareth,Tuticorin,
Tamil Nadu 628617
Development
Centre
Centre
Tirunelveli
AP Towers No. A16, NGO 'A' Colony,
North Main Road, Tirunelveli,
Tamil Nadu - 627007
North Main Road, Tirunelveli,
Tamil Nadu - 627007
Development
Centre
Centre
Chennai
NO. 07, Kumaran Nagar, 200 Feet Radial Road,
Zamin Pallavaram, Chennai,
Tamil Nadu - 600117
Zamin Pallavaram, Chennai,
Tamil Nadu - 600117
Singapore Office
Singapore
101 Cecil Street,
#20-11 Tong Eng Building,
Singapore 069 533.
#20-11 Tong Eng Building,
Singapore 069 533.
Development
Centre
Centre
Nazareth
Selvan's Complex, 203,
Margoschis Road, Nazareth,
Tamil Nadu 628617
Margoschis Road, Nazareth,
Tamil Nadu 628617
Development
Centre
Centre
Tirunelveli
AP Towers No. A16, NGO 'A' Colony,
North Main Road, Tirunelveli,
Tamil Nadu - 627007
North Main Road, Tirunelveli,
Tamil Nadu - 627007
Development
Centre
Centre
Chennai
NO. 07, Kumaran Nagar, 200 Feet Radial Road,
Zamin Pallavaram, Chennai,
Tamil Nadu - 600117
Zamin Pallavaram, Chennai,
Tamil Nadu - 600117
Icanio Technologies aims to be the solution to any of your tech problems and a stepping stone to your digital transformation. Talk to us to find out how we have helped our clients become successful and we are sure you will also want to work with us.
United States : (+1) 302 480 9804
India : (+91) 63791 67118