Toilet Tales - Icanio Technology
Empowering Public Sanitation Workers to build toilets that are accessible to all kinds of public.
Solution
These public toilets are being implemented by the government. However, there are currently no established guidelines for their construction. Our toolkit aims to use a developed set of clear guidelines to ensure these facilities are built to a high standard, promoting better public sanitation.
Services
Creative Design, Application Development
Business Type
Enterprise
Location
Chennai
Accessible Public Sanitation: Empowering Inclusive Infrastructure Design
What did we tackle?
Public sanitation workers face significant challenges in building toilets that are accessible to everyone. Despite government initiatives to implement public toilets, a critical issue persists: there are no standardized guidelines for their construction. This lack of structure often results in inconsistent designs, reduced usability, and facilities that fail to serve diverse user needs effectively.
The problem statement : Explained
Imagine a bustling urban space with inadequate sanitation facilities—spaces that don’t account for accessibility, sustainability, or proper capacity planning. These gaps not only hinder inclusivity but also lead to overcrowding and maintenance challenges. The current footfall calculations are often presented in text and this increases the risk of inaccuracies, further straining resources.
To complicate matters, the illustrations provided to guide construction are frequently complex, with no clarity on whether to prioritize 2D or 3D designs. Such ambiguities leave architects, masons, and engineers struggling to meet public needs efficiently.
To complicate matters, the illustrations provided to guide construction are frequently complex, with no clarity on whether to prioritize 2D or 3D designs. Such ambiguities leave architects, masons, and engineers struggling to meet public needs efficiently.
How did we solve it?
To address these challenges, our toolkit provides comprehensive Public Sanitation Guidelines designed to standardize and streamline the construction of accessible public toilets. Here’s how we tackled key challenges:
- Guideline Development and Management Tools - We collaborated with architects to create clear and structured sanitation guidelines, ensuring all public health and accessibility standards are met. These guidelines offer a step-by-step roadmap for designing and constructing public toilets.
- 2D Illustration Design - After extensive research, we opted for 2D illustrations to represent layouts and structures. These designs simplify construction processes, making them easy to understand and implement for on-ground teams.
- Footfall Calculation Tool - To enhance accuracy, we developed a mathematical formula for calculating footfall. This structured approach ensures facilities are appropriately sized, reducing overcrowding and optimizing user experience.
The Results:
Our solutions pave the way for sustainable sanitation facilities that prioritize accessibility, inclusivity, and usability. Here’s the transformative impact:
- Accessible Public Toilets: Facilities designed with inclusivity at their core, catering to all demographics, including individuals with disabilities.
- Urban Sanitation Solutions: Standardized guidelines and tools that empower government sanitation projects, improving their efficiency and success rate.
- Sustainable Infrastructure: Accurate capacity planning reduces resource wastage, ensuring long-term usability and maintenance.
The Impact:
By leveraging our toolkit, governments and urban planners are able to ensure that public toilets are no longer an overlooked necessity but a shining example of inclusive infrastructure design. Together, we can build a future where dignity, sustainability, and usability define public sanitation facilities.
Project Introduction
It is an EdTech Startup based out of Bangalore. They are primarily in the higher education space and provide students with preparatory courses for competitive exams like GMAT, GRE, IELTS and TOEFL. In addition, they also assist students with profile building and admissions consulting activities that could make their study abroad application stronger. The brand was delivering these courses on an SD Card that would operate in a specific application on a tablet.
- Since that added to their overheads, the organisation wanted to create a custom Learning Management System that would host their course content.
- In addition, they also had a lot of data on their students which they would use to manage the student workflow.
- Hence, they also wanted a platform that could help them simplify their workflow processes.
What we have received from client
- Learning Management System to host video content, quizzes and student journey.
- Data Management Portal to capture student data and manage the various stages of the student journey.
The teams needed were as follows
The various users used this platform
End Users
Students and clients - These would be the people who are consuming the content and attempting the quizzes on the portal and the platform.
Admin Users
Operations Teams, Associates, Mentors and Teachers - These would be the people who are managing the student journey. They are mainly from the Operations and Customer Support Team.
Super admin Users
Operations Teams, Associates, Mentors and Teachers - These would be the people who are managing the student journey. They are mainly from the Operations and Customer Support Team.
Challenges & Solutions
KEY CHALLENGES
SOLUTIONS
The requirements for the Data Management System
kept changing from time to time.
Set up a strict Agile Project Management System and educate all the stakeholders about the same so that the requirements are more streamlined.
Since the content was for test preparation, the
student journey could be perceived as long, boring and uninteresting.
student journey could be perceived as long, boring and uninteresting.
The Learning Management System tried to gamify the experience by providing various levels and by including an interactive UI.
The logic of the GMAT and GRE scoring system was unique and was not readily available to be replicated.
Regular brainstorming sessions were conducted with Academic Experts and Product Managers to break down the logic and a similar logic was built for the tests.
KEY CHALLENGES
The requirements for the Data Management System
kept changing from time to time.
Since the content was for test preparation, the
student journey could be perceived as long, boring and uninteresting.
student journey could be perceived as long, boring and uninteresting.
The logic of the GMAT and GRE scoring system was unique and was not readily available to be replicated.
SOLUTIONS
Set up a strict Agile Project Management System and educate all the stakeholders about the same so that the requirements are more streamlined.
The Learning Management System tried to gamify the experience by providing various levels and by including an interactive UI.
Regular brainstorming sessions were conducted with Academic Experts and Product Managers to break down the logic and a similar logic was built for the tests.
Learning Management System (LMS)
Setting Up
The student first enters personal information and the details regarding the proposed date on which the test will be taken.
Goal Setting
Additional details such as dream score, target college and the timeline are captured.
Personalized Plan
Then the platform customises the study plan based on the inputs given by the student.
Learning Phase
The student watches the concept videos and takes the topic test.
Practice & Reinforcement
The student then practises further using drill and question bank questions.
Performance Tracking
The LMS tracks the performance of the student on each of the sections and gives inputs accordingly.
Reporting & Monitoring
Teachers and mentors will be able to pull out student performance and progress reports at the backend.
Data Management Portal
Profile Setup
The student enters personal information and preferences.
Student Onboarding
The student then attends the onboarding process on the portal.
Schedule a Mentor Call
Once the onboarding is done, the student then schedules a call with the mentor using the calendar option on the portal.
Post - Call Review
Post-call reports and summaries can be seen in the portal.
Back end Reporting
Managers and Operations Associates will be able to pull our stage-wise and student performance reports at the backend.
Managing a large-scale student cohort: The impact of LMS and data management portal
5000
Total Students
92%
Overall CSAT
81%
Overall NPS
Office Locations
Development
Centre
Centre
Nazareth
Selvan's Complex, 203,
Margoschis Road, Nazareth,
Tamil Nadu 628617
Margoschis Road, Nazareth,
Tamil Nadu 628617
Development
Centre
Centre
Tirunelveli
Selvan's Complex, 203,
Margoschis Road, Nazareth,
Tamil Nadu 628617
Margoschis Road, Nazareth,
Tamil Nadu 628617
Development
Centre
Centre
Chennai
NO. 07, Kumaran Nagar, 200 Feet Radial Road,
Zamin Pallavaram, Chennai,
Tamil Nadu - 600117
Zamin Pallavaram, Chennai,
Tamil Nadu - 600117
Office Locations
US Office
United States
2093 Philadelphia, Pike,
#5056 Claymont,
DE 19703, United States
#5056 Claymont,
DE 19703, United States
Singapore Office
Singapore
101 Cecil Street,
#20-11 Tong Eng Building,
Singapore 069 533.
#20-11 Tong Eng Building,
Singapore 069 533.
Development
Centre
Centre
Nazareth
13, Agapaikulam 8th Street
Sathankulam Road, Nazareth,Tuticorin,
Tamil Nadu 628617
Sathankulam Road, Nazareth,Tuticorin,
Tamil Nadu 628617
Development
Centre
Centre
Tirunelveli
AP Towers No. A16, NGO 'A' Colony,
North Main Road, Tirunelveli,
Tamil Nadu - 627007
North Main Road, Tirunelveli,
Tamil Nadu - 627007
Development
Centre
Centre
Chennai
NO. 07, Kumaran Nagar, 200 Feet Radial Road,
Zamin Pallavaram, Chennai,
Tamil Nadu - 600117
Zamin Pallavaram, Chennai,
Tamil Nadu - 600117
Singapore Office
Singapore
101 Cecil Street,
#20-11 Tong Eng Building,
Singapore 069 533.
#20-11 Tong Eng Building,
Singapore 069 533.
Development
Centre
Centre
Nazareth
Selvan's Complex, 203,
Margoschis Road, Nazareth,
Tamil Nadu 628617
Margoschis Road, Nazareth,
Tamil Nadu 628617
Development
Centre
Centre
Tirunelveli
AP Towers No. A16, NGO 'A' Colony,
North Main Road, Tirunelveli,
Tamil Nadu - 627007
North Main Road, Tirunelveli,
Tamil Nadu - 627007
Development
Centre
Centre
Chennai
NO. 07, Kumaran Nagar, 200 Feet Radial Road,
Zamin Pallavaram, Chennai,
Tamil Nadu - 600117
Zamin Pallavaram, Chennai,
Tamil Nadu - 600117
Icanio Technologies aims to be the solution to any of your tech problems and a stepping stone to your digital transformation. Talk to us to find out how we have helped our clients become successful and we are sure you will also want to work with us.
United States : (+1) 302 480 9804
India : (+91) 63791 67118