To become the most trusted brand for undergrad students to empower them to enter the professional & academic world

Solution

Built their learning management and student workflow Management system to handle about 10000 students in 12 months. 


Services
Web based services

Business Type
Enterprise

Location
Bangalore, Karnataka

Bespoke Accounting Website Design for Global Financial Services

What did we try to solve?
Livida Accounting Services, a financial services provider, needed a robust website that could effectively capture their diverse range of offerings. Their goal was to present their expertise in accounting, bookkeeping, payroll, and tax services while catering to both local and international clients. With an expanding global presence in Canada, the U.S., Dubai, and Singapore, the challenge was to create a seamless digital platform that would support their wide array of financial solutions. The website also needed to offer a user-friendly experience that would allow clients to easily navigate through their services, whether they were a startup, a small business, or a larger enterprise.
Why was it a problem?
Without a dedicated, well-structured website, Livida faced multiple risks. Potential clients might struggle to understand the full scope of services offered, reducing engagement and conversion rates. In addition, the lack of an intuitive and clear online platform could limit Livida’s ability to establish trust and authority, especially in international markets. In a world where businesses rely heavily on their online presence, Livida was missing out on opportunities to attract new clients, track key metrics, and build lasting relationships. Moreover, the absence of integration with essential financial tools meant that they couldn’t deliver an efficient, scalable, or globally accessible experience to their users.
How did we solve the problem?
To address these challenges, we used Liferay, a powerful platform for building bespoke accounting websites, to create a comprehensive and globally accessible digital platform for Livida. By focusing on a minimalistic design that aligned with Livida's brand vision, we ensured that the website captured all of their services while maintaining simplicity and ease of navigation.
Key Features and Benefits of the Solution:
  • Website Design and Development: The website was built using Liferay, a leading enterprise-level platform, ensuring robust functionality and smooth scalability. The tailored design highlighted Livida's expertise in financial services, making it easier for clients to understand the range of services offered.
  • User Experience (UX): We focused on crafting an intuitive and clean user interface. By minimizing clutter, the website effectively communicated complex financial services in a way that was easy to understand. Startup businesses and accountants were able to access the financial tools they needed to manage operations, optimise costs, and scale their businesses with ease.
  • Global Reach: The website was developed to cater to Livida’s international clientele, with special attention to clients in Canada, the U.S., Dubai, and Singapore. It provided localized solutions while maintaining a global appeal, ensuring that Livida could build meaningful relationships across borders.
  • Tracking Website Analytics: We implemented dashboards using Looker Studio to track essential website metrics, such as visitor count, geography, and engagement. This provided Livida with the insights needed to refine their digital strategy and better serve their clients.
  • SEO-Optimized Content: The content on the website was designed to rank highly on search engines, using targeted keywords such as "bespoke accounting website design", "global accounting firm website", and "financial services web development". These keywords helped improve the website's search visibility and attract potential clients.
How are we different?
What sets Livida apart in the competitive accounting services market is their commitment to personalization and global reach. Their website isn't just a static online presence; it’s a tailored platform designed to support startups, small and medium-sized businesses, and international clients. By using Liferay technology, Livida ensures that their website is not only aesthetically pleasing but also technically advanced, offering a seamless user experience for clients across different regions.

Additionally, the minimalistic website design reflects Livida’s focus on simplicity and clarity. This makes it easier for visitors to find exactly what they need without being overwhelmed by excessive information. The clean layout and user-friendly dashboards enable businesses to streamline their financial management processes efficiently.
And what was the solution?
The newly designed website provided Livida with a bespoke accounting platform that clearly communicated their services and global capabilities. The user-friendly design enhanced client engagement, while the integration of real-time analytics dashboards allowed Livida to track their website performance and client interactions. The website’s minimalistic design and global functionality positioned Livida as a modern, trustworthy partner in financial services, attracting both local and international clients.

Updated problem statement:

Livida Accounting Services, The major problem of financial services providers, is needing a robust website that can effectively capture their diverse range of offerings. 

For Livida Accounting Services, their goal was to present their expertise in accounting, bookkeeping, payroll, and tax services while catering to both local and international clients. 

With an expanding global presence in Canada, the U.S., Dubai, and Singapore, the challenge was to create a seamless digital platform that would support their wide array of financial solutions. The website also needed to offer a user-friendly experience that would allow clients to easily navigate through their services, whether they were a startup, a small business, or a larger enterprise.

Project Introduction

It is an EdTech Startup based out of Bangalore. They are primarily in the higher education space and provide students with preparatory courses for competitive exams like GMAT, GRE, IELTS and TOEFL. In addition, they also assist students with profile building and admissions consulting activities that could make their study abroad application stronger. The brand was delivering these courses on an SD Card that would operate in a specific application on a tablet.
  • Since that added to their overheads, the organisation wanted to create a custom Learning Management System that would host their course content.
  • In addition, they also had a lot of data on their students which they would use to manage the student workflow.
  • Hence, they also wanted a platform that could help them simplify their workflow processes. 

What we have received from client

  • Learning Management System to host video content, quizzes and student journey. 
  • Data Management Portal to capture student data and manage the various stages of the student journey. 

The teams needed were as follows

The various users used this platform

End Users
Students and clients - These would be the people who are consuming the content and attempting the quizzes on the portal and the platform. 
Admin Users
Operations Teams, Associates, Mentors and Teachers - These would be the people who are managing the student journey. They are mainly from the Operations and Customer Support Team. 
Super admin Users
Operations Teams, Associates, Mentors and Teachers - These would be the people who are managing the student journey. They are mainly from the Operations and Customer Support Team. 

Challenges & Solutions

KEY CHALLENGES
SOLUTIONS
The requirements for the Data Management System 
kept changing from time to time. 
Set up a strict Agile Project Management System and educate all the stakeholders about the same so that the requirements are more streamlined. 
Since the content was for test preparation, the
student journey could be perceived as long, boring and uninteresting. 
The Learning Management System tried to gamify the experience by providing various levels and by including an interactive UI. 
The logic of the GMAT and GRE scoring system was unique and was not readily available to be replicated. 
Regular brainstorming sessions were conducted with Academic Experts and Product Managers to break down the logic and a similar logic was built for the tests. 
KEY CHALLENGES
The requirements for the Data Management System 
kept changing from time to time. 
Since the content was for test preparation, the
student journey could be perceived as long, boring and uninteresting. 
The logic of the GMAT and GRE scoring system was unique and was not readily available to be replicated. 
SOLUTIONS
Set up a strict Agile Project Management System and educate all the stakeholders about the same so that the requirements are more streamlined. 
The Learning Management System tried to gamify the experience by providing various levels and by including an interactive UI. 
Regular brainstorming sessions were conducted with Academic Experts and Product Managers to break down the logic and a similar logic was built for the tests. 

Learning Management System (LMS)

Setting Up
The student first enters personal information and the details regarding the proposed date on which the test will be taken.
Goal Setting
Additional details such as dream score, target college and the timeline are captured.
Personalized Plan
Then the platform customises the study plan based on the inputs given by the student.
Learning Phase
The student watches the concept videos and takes the topic test. 
Practice & Reinforcement
The student then practises further using drill and question bank questions. 
Performance Tracking
The LMS tracks the performance of the student on each of the sections and gives inputs accordingly. 
Reporting & Monitoring
Teachers and mentors will be able to pull out student performance and progress reports at the backend.

Data Management Portal

Profile Setup
The student enters personal information and preferences. 
Student Onboarding
The student then attends the onboarding process on the portal. 
Schedule a Mentor Call
Once the onboarding is done, the student then schedules a call with the mentor using the calendar option on the portal. 
Post - Call Review
Post-call reports and summaries can be seen in the portal. 
Back end Reporting
Managers and Operations Associates will be able to pull our stage-wise and student performance reports at the backend. 

Managing a large-scale student cohort: The impact of LMS 
and data management portal

5000

Total Students

92%

Overall CSAT

81%

Overall NPS
Office Locations
US Office
United States
093 Philadelphia, Pike,
#5056 Claymont,
DE 19703, United States
Development
Centre
Nazareth
Selvan's Complex, 203,
Margoschis Road, Nazareth,
Tamil Nadu 628617
Development
Centre
Tirunelveli
Selvan's Complex, 203,
Margoschis Road, Nazareth,
Tamil Nadu 628617
Development
Centre
Chennai
NO. 07, Kumaran Nagar, 200 Feet Radial Road,
Zamin Pallavaram, Chennai,
Tamil Nadu - 600117
Office Locations
US Office
United States
2093 Philadelphia, Pike,
#5056 Claymont,
DE 19703, United States
Singapore Office
Singapore
101 Cecil Street,
#20-11 Tong Eng Building,
Singapore 069 533.
Development
Centre
Nazareth
13, Agapaikulam 8th Street
Sathankulam Road, Nazareth,Tuticorin,
Tamil Nadu 628617
Development
Centre
Tirunelveli
AP Towers No. A16, NGO 'A' Colony,
North Main Road, Tirunelveli,
Tamil Nadu - 627007
Development
Centre
Chennai
NO. 07, Kumaran Nagar, 200 Feet Radial Road,
Zamin Pallavaram, Chennai,
Tamil Nadu - 600117
US Office
United States
093 Philadelphia, Pike,
#5056 Claymont,
DE 19703, United States
Singapore Office
Singapore
101 Cecil Street,
#20-11 Tong Eng Building,
Singapore 069 533.
Development
Centre
Nazareth
Selvan's Complex, 203,
Margoschis Road, Nazareth,
Tamil Nadu 628617
Development
Centre
Tirunelveli
AP Towers No. A16, NGO 'A' Colony,
North Main Road, Tirunelveli,
Tamil Nadu - 627007
Development
Centre
Chennai
NO. 07, Kumaran Nagar, 200 Feet Radial Road,
Zamin Pallavaram, Chennai,
Tamil Nadu - 600117
Icanio Technologies aims to be the solution to any of your tech problems and a stepping stone to your digital transformation. Talk to us to find out how we have helped our clients become successful and we are sure you will also want to work with us.
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